hhnd Terms and Conditions
Please read these terms and conditions carefully before using the hhnd platform — this is a legally binding agreement between you and us.
Introduction and Acceptance
hhnd (referred to hereinafter as "we", "the hhnd platform" or "the site") is an online entertainment and gaming platform operated at hhnd.cam. These terms and conditions ("Terms") form a valid and binding agreement between hhnd and each user ("you", "member").
By accessing this website, creating an account, or using any of our services, you automatically agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please refrain from using our platform.
Alongside these Terms, you are also encouraged to read our Privacy Policy and Responsible Gaming guidelines, as those documents form an integral part of these Terms.
Account Registration
2.1 Registration Process
To use hhnd's services, you must create a personal account. During registration, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information may result in account termination and forfeiture of any balance.
2.2 One Account Policy
Only one account per person is permitted. Creating multiple accounts using the same person, household, device, IP address, or payment method is strictly prohibited. Violating this rule will result in all associated accounts being closed and any related balances may be confiscated.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity that takes place on your account. If you suspect unauthorised access, please notify our support team immediately.
2.4 Identity Verification (KYC)
hhnd reserves the right to verify your identity at any time. Upon a withdrawal request or if suspicious activity is detected, we may ask for a national ID card, passport, or other relevant documents. Failure to submit the required documents within the specified timeframe may result in the temporary suspension of your account.
Age and Eligibility
hhnd's services are open only to individuals aged 21 or older. By registering, you confirm that you meet this age requirement. Operating an account on behalf of or for a minor is strictly prohibited.
In addition, accessing our services from any country or region where online gaming or betting is legally prohibited is not permitted. hhnd reserves the right to reject any registration application at its own discretion.
Deposits and Withdrawals
4.1 Deposit Rules
The following payment methods may be used to deposit funds at hhnd: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 for each method. Maximum deposit limits may vary depending on the method and account tier.
Funds must be deposited using a payment method registered in your own name. Using third-party accounts or payment methods is prohibited.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests generally take 15 minutes to 2 hours to process. Identity verification (KYC) must be completed before funds can be withdrawn.
Winnings earned from bonuses must meet the applicable wagering requirements before withdrawal (see Section 5 for details). hhnd reserves the right to suspend a withdrawal if fraud or money laundering is suspected.
4.3 Transaction Responsibility
All financial transactions are secured via SSL encryption. hhnd is not responsible for any delays or errors on the part of banking or payment service providers.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. To qualify this bonus for withdrawal, a wagering requirement of 10 times (10x) the bonus amount must be met.
5.2 Bonus Terms
- Each bonus offer is subject to its own expiry date and conditions.
- Bonuses cannot be combined unless specifically permitted.
- Making a withdrawal before the wagering requirements are met will result in the bonus being cancelled.
- If bonus abuse or manipulation is detected, the bonus and any associated winnings will be forfeited.
- hhnd reserves the right to modify, cancel, or withdraw any bonus offer at any time.
5.3 VIP Program
The hhnd VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier — Bronze members can earn up to 0.2%, Silver up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8% weekly cashback. VIP tier changes are determined based on your activity on the platform.
Betting and Gaming Rules
6.1 General Gaming Terms
All games on hhnd are operated on the basis of fair play. Game outcomes are determined using Random Number Generator (RNG) technology, which is completely impartial and verifiable. Once a bet has been confirmed, it cannot be changed.
6.2 Technical Errors
If a game is left incomplete due to a system outage, internet connectivity issue, or technical fault, hhnd will attempt to refund the relevant bet amount. However, hhnd is not liable for false winnings or losses displayed as a result of a technical error.
6.3 Sports Betting
Specific rules apply to each event for betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (including FIFA), and other sports. If a match is cancelled or postponed, the related bet will be refunded, unless specific rules state otherwise.
6.4 Responsible Gaming
hhnd believes in responsible gaming. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page and contact our support team for help with self-exclusion or setting deposit limits.
Prohibited Activities
The following activities are strictly prohibited on the hhnd platform:
- Bonus abuse, creating multiple accounts, or bonus manipulation.
- Any form of fraud, chargebacks, or payment deception.
- Hacking, introducing malware, or attempting to breach the platform's security.
- Fixing or attempting to fix the outcome of any game.
- Money laundering or the use of illegal funds.
- Harassing, threatening, or insulting other members.
- Placing bets using bots or automated software.
- Using third-party accounts or funds.
Limitation of Liability
The hhnd platform is provided on an as-is basis. We strive to ensure the highest quality of service, however we are not liable for the following:
- Interruptions to games or transactions caused by internet connectivity issues or third-party service outages.
- Loss caused by issues with your own device or software.
- Force majeure events (natural disasters, government intervention, pandemics, etc.).
- Delays or failures of payment gateways or banking services.
In no event will hhnd's maximum liability exceed the current amount of funds held in your account.
Privacy and Data
hhnd treats the protection of your personal information as its highest priority. Full details of how we collect, use, and protect your information can be found in our Privacy Policy.
We do not sell your information to third parties. However, information may be disclosed under applicable law in response to legal obligations, fraud investigations, or requests from regulatory authorities. All data is transferred securely via SSL encryption.
Account Suspension and Closure
10.1 Account Closure by hhnd
hhnd reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:
- Violation of these Terms.
- Suspicion of fraud or deception.
- Suspected money laundering.
- Providing a false identity or information.
- Legal or regulatory instruction.
10.2 Account Closure by the Member
You may request closure of your account at any time by contacting us via live chat or email. Any remaining balance must be withdrawn before the account is closed. In the case of self-exclusion, the account can be locked for a specified period.
Changes to Terms
hhnd reserves the right to change these terms and conditions at any time. Any changes will take effect as soon as they are published on this page. For significant changes, we will make reasonable efforts to notify members by email.
Continuing to use the platform after any changes are made will be taken as your automatic acceptance of the new terms. We therefore recommend visiting this page regularly.
Contact
For any questions, comments, or complaints regarding these terms and conditions, please contact us:
- Live Chat: Support in English is available 24 hours a day, 7 days a week.
- Email: [email protected]
Our support team will make every effort to resolve your issue as quickly as possible. For answers to more general questions, please visit our FAQ page.